The cheerful, calm and tenacious attitude of their engineers to resolving IT challenges is a breath of fresh air.

We would recommend them to any small enterprise wanting help with their IT.

Martin Sheehy,

Partner – Fish Partnership

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Solicitors use Ingenuity

” We have been with Ingenuity for a year or so, starting on a basic service, but we were so pleased with them that we increased their cover, at what seems modest cost. Not all IT problems are soluble, but I think they have resolved all problems, which were soluble in practical terms, with great good humour and efficiency”

What are the most important aspects of your IT solution with Ingenuity?

  • Emergency reaction speed
  • Knowledge & expertise
  • On-site support
  • Remote support
  • By Phone support

What services of ours would you recommend?

  • Software support
  • Hardware support
  • Email support

 

Robert Hill/Carl Selby
Reynolds Parry Jones, Solicitors

IT support for Solicitors in High Wycombe

 

☆☆☆☆☆ Would confidently recommend

 

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Designers use Ingenuity

 

“I would say that customer service is at their very core. They serve us incredibly well. Reliable, effective, organised, helpful, knowledgeable, pleasure to work are just a few of the words I would use to describe them.”

“Matt has been our IT supplier since November 2009 and supported us in the introduction of new software, changes to hardware, improvements  to IT security and an office move. The office move was not straight forward as required a temporary relocation for two/three weeks but was planned and implemented so incredibly well, there was so little downtime no-one noticed.

“Matt and the guys are very patient with us, particularly good at explaining things to non-techy people like myself.  Whilst I always approach them first when considering changes to hardware and software, they are often making suggestions to us on how we can improve things. Their commercial approach to changes is always good and demonstrates an understanding of how businesses need to plan for expenditure, particularly large investments for example in servers (again something we have done with Ingenuity).

“I would always wholeheartedly  recommend Ingenuity.”

 

Claire Donlon
Sustainable Design Solutions

IT support for Designers in High Wycombe

 

☆☆☆☆☆ Would confidently recommend

 

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UK Water Industries use Ingenuity

 

What are the most important aspects of your IT solution with Ingenuity?

  • Smoothness of service
  • Emergency reaction speed
  • Strategic advice & guidance
  • Knowledge & expertise
  • Patience & understanding
  • On-site support
  • Remote support
  • By Phone support

 

What services of ours would you recommend?

  • General connectivity
  • Software support
  • Hardware support
  • Email support
  • Antivirus & security
  • Backups and data recovery
  • Office relocations/reworks
  • Procurement

 

Jo Spencer
Culligan UK Limited

IT Support for the UK Water Industry

 

☆☆☆☆ Very Satisfied

 

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Accountants use Ingenuity

 

“We have outsourced our IT support function to Ingenuity IT Limited for 3.5 years now.  They have always responded very quickly when needed and been proactive in preventing problems arising, exceeding our customer service expectations. They have helped us make the most of our IT systems, and take advantage of new technologies allowing us to see real business benefits.  The cheerful, calm and tenacious attitude of their engineers to resolving IT challenges is a breath of fresh air.  We would recommend them to any small enterprise wanting help with their IT.”

 

Martin Sheehy, Partner
Fish Partnership

IT Support for Accountants in High Wycombe, Bucks

 

☆☆☆☆☆ Would confidently recommend

 

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Printers use Ingenuity

 

“Running an SME is often a challenge because you are unable to employ the full range of experts you may need to call upon to run your business. When you have a problem to overcome it is vital to seek expert advice and quickly. Ingenuity can and have filled in that gap for us in IT.

“We have had the pleasure of working with Matt and his team for the past 4 years. In my experience working with them has been ideal; we get to tap into their knowledge for a small monthly fee and can call on them at the slightest ‘wiff’ of crisis, but do not have to carry the overhead of employing someone ourselves.

“In addition, Matt and his team have proved themselves to be extremely reliable; they always return your call quickly, they attend site if required and will always take on a problem and see it through to resolution, even when that means going that extra mile.

“As well as dealing with any crisis, Ingenuity are also committed to maintaining and improving the IT system they work with, ensuring that we are kept abreast of new products and making our systems more efficient and stable.

I recommend them!”

 

Damian Dineen, Managing Director
ColourPoint Litho Limited

 

Specialist IT Support for Printers in High Wycombe, Bucks

 

☆☆☆☆☆ Would confidently recommend

 

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Small Business Owners use Ingenuity

 

“It has been a pleasure to work with Ingenuity since 2005 – their professional and helpful attitude has allowed me to concentrate on other aspects of the business safe in the knowledge that any IT issues are sorted out quickly and efficiently with the minimum of disruption to the business.  They have also been proactive during our relationship in suggesting helpful and affordable additions and investments allowing us to make maximum use of the technology available. We look forward to working with you again in the future.”

 

Liz Arkwright, Office Manager
Allen Organ Studios (London) Ltd

Specialist IT Support for small businesses in Buckinghamshire

 

☆☆☆☆☆ Would confidently recommend

 

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The Public use Ingenuity

 

“If you need a reliable and convenient service to maintain your hardware and software at a realistic cost then use Ingenuity. Either Andy or Matt are always available, helpful and very knowledgeable about matters when you most need them.”

 

Norman Barnett
Gerrards Cross, Buckinghamshire

IT Service and PC Support for home users in Buckinghamshire

 

☆☆☆☆ Very Satisfied

 

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Property Developers use Ingenuity

 

“Technological advances afford businesses ever changing and more efficient ways to run their operations, the benefits of which can not be ignored. However as IT systems become ever more business critical, so reliable and timely IT support becomes ever more critical too, and an SME like ours is unable to source and maintain the necessary skills internally.

 

“We had tried several IT support arrangements in recent years before we changed to Ingenuity about a year ago, and we haven’t looked back since. Ingenuity have been very good at understanding our needs and helping us to develop our systems in ways appropriate to our business, and are always very attentive, good at returning calls and dealing with issues promptly. Their approach of monthly site visits works really well and promotes a good two way understanding of issues and a very positive working relationship.

 

“The support we are now receiving from Ingenuity is helping us to maximise the benefits from our existing investment in IT, helping us to plan ahead to achieve even greater benefits from new technology, and gives us the confidence that our systems and data are secure.

“We engaged Ingenuity following a personal recommendation, and I would in turn recommend them to others.”

 

Richard Barrett, Finance & Commercial Director
Kebbell Homes

Specialist IT Support for property developers in Buckinghamshire

 

☆☆☆☆☆ Would confidently recommend