The cheerful, calm and tenacious attitude of their engineers to resolving IT challenges is a breath of fresh air.

We would recommend them to any small enterprise wanting help with their IT.

Martin Sheehy,

Partner – Fish Partnership

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Our Service Support Contracts give you the reassurance of constant, personal and caring IT support – with fixed monthly costs and response times covered by a Service Level Agreement (SLA). For more details of how this works see the Service Support Contracts section on our Pricing page.

An Ingenuity IT Service Support Contract could be right for you if:

  • You want to outsource your IT but not lose control. Partnering with us will ensure you maintain a clear view of what is going on
  • You want to control costs. We tailor our contracts around your critical equipment but we are always on hand to help out with other IT challenges
  • You don’t want to commit to a long-term contract. Our support packages are easy to set up and can be reviewed with 14 days’ notice, providing you with true business flexibility
  • You want to get on with your business and release your staff to focus on their core job functions
  • You want your IT support outsource partner or co-source partner to take ownership of your IT issues
  • You want a trusted IT support provider to take away your IT pain and work with whomever to resolve IT issues and maintain systems availability and business continuity
  • You want the peace of mind that comes from knowing that your systems are monitored remotely, that system reports are checked daily and proactive work carried out as necessary, that updates are applied, backups completed successfully and your systems are secure and protected against malicious attacks.

An Ingenuity IT service support contract can compliment your own in-house skills and knowledge. This can provide just the right level of tailored support for your business – and at the right cost.

An Ingenuity IT Service Support Contract could be right for you if:

  • You already have day-to-day IT support from an in-house ‘IT Champion’ but need specific added expertise from time to time
  • You have most of your IT support bases covered but need expertise (Including telephone and email support) to help with specific areas or tasks
  • You want to cherry pick our services and blend them into a support package that fits your needs.

Take advantage of our unrivalled experience

One of the things that sets our service support contracts apart is the high level of personal service included in our value-for-money monthly fees. Give us a call and we’ll explain how that can save you even more money.

Need more details or advice? Don’t hesitate to call us.
Freephone 0800 849 4503 now.