What Makes Us Different
We care as much about your IT as you do
We love working with technology, but it’s helping people achieve their goals that gives us the greatest satisfaction. In the world of IT support we believe we are unique in our ability to put ourselves in the place of the customer and so provide a more accountable, responsive and cost-effective service.
12 key factors that make us stand out from the IT crowd
- The customer always come first – our whole approach reflects that
- We don’t talk jargon – we talk your language
- We take full ownership of every issue
- We provide excellent value for money
- Our price promise means we won’t charge you more than we quote (but you could well pay less)
- We understand your needs and provide long-term guidance
- We’re as happy providing ad-hoc services as we are service support contracts
- You can rely on us to respond when called upon
- We can work ‘unsocial’ hours to minimise disruption
- We’re flexible in other ways and fit in with your needs and budget
- Our service support contracts include regular on-site face-to-face sessions for a more personal service
- With MyIngenuity, our innovative add-on service, we can resolve many IT issues rapidly and at lower cost– by instant chat and telephone contact with the engineer of your choice, and also by remote access.
Got a question? Don’t hesitate to call us.
Freephone 0800 849 4503 now and let’s talk about how we can help you.